Small‑business technology leadership

Build smarter. Spend wiser. Sleep better.

Executive‑level strategy and hands‑on delivery for owners who need outcomes, not jargon. I modernize cloud and infrastructure, tighten security, and streamline operations—on a flexible, part‑time basis.

Get a free consultation See how it works
Strategy

Clear, pragmatic roadmaps

Know what to do next, what to delay, and what to retire—backed by cost, risk, and impact.

Cloud & Ops

Reliable, scalable systems

Migrations, backups/DR, monitoring, SLAs, and vendor alignment that just works.

Security

Right‑sized protection

MFA, zero‑trust basics, endpoint hardening, and policy packs mapped to common standards.

People

Mentored teams

Upskill your staff with playbooks for incident, change, and problem management.

Services

A flexible stack of executive guidance and hands‑on delivery, tuned for small‑business budgets.

Technology Strategy & Roadmaps

  • Quarterly plans tied to business goals and cash flow
  • Application portfolio cleanup and lifecycle plans
  • Vendor/tool selection with unbiased comparisons

Cloud & Infrastructure Modernization

  • Right‑sized cloud moves (AWS/Azure) and cost control
  • Backups, disaster recovery, and uptime SLAs
  • Monitoring/observability with clear runbooks

Security & Compliance Essentials

  • Security health checks and prioritized remediation
  • MFA, SSO, endpoint hardening, least‑privilege access
  • Policies and controls mapped to SOC 2/PCI/HIPAA*

*Right‑sized for small teams; I help you avoid enterprise bloat.

IT Operations & Process

  • Incident, change, and problem processes with KPIs
  • Service desk tuning and knowledge base build‑out
  • Vendor management and contract reviews

Team Enablement & Mentorship

  • 1:1s, growth plans, and leadership coaching
  • Playbooks and templates for repeatable excellence
  • Interviewing and onboarding for key hires

On‑Demand Executive Presence

  • Board, client, and investor‑facing support
  • Quarterly business reviews and technology budgets
  • Clear, plain‑English communication

Outcomes You Can Expect

Reduced spend

Cut cloud/SaaS waste and avoid costly outages with proactive ops.

Fewer surprises

Security basics done right, with measurable risk reduction.

Faster delivery

Cleaner pipelines and prioritization accelerate what matters.

Happier teams

Clear ownership, sensible processes, and coaching that sticks.

Flexible Engagements

Start small, prove value, and scale support as needed.

Starter Light touch

8–12 hours / month • Strategy cadence + quick wins

  • Monthly roadmap + priorities
  • Security/ops health checks
  • Email/Slack advisory access
Core Most popular

1–2 days / week • Strategy + hands‑on delivery

  • Roadmap execution & vendor mgmt
  • Backups/DR, monitoring, and policies
  • Team mentoring & playbooks
Sprint Project‑based

2–6 weeks • Focused outcomes with fixed scope

  • Cloud cost tune‑up or backup/DR rollout
  • MFA/SSO + device hardening baseline
  • Incident/change process jump‑start

Custom retainers available. Transparent, simple contracts. Cancel anytime with 30‑day notice.

How It Works

01 • Intro Call (30 min)

We map your goals, constraints, and timelines. If I can’t add value, I’ll say so.

02 • Rapid Assessment

A 1–2 week snapshot of systems, spend, and risks—ending with a prioritized plan.

03 • Execution

We tackle the high‑leverage work first and automate the rest. Clear owner + KPIs.

04 • Operate or Hand‑off

I can run ongoing ops as a fractional leader or enable your team to own it.

About Stephen Jones

30 years building and leading technology in SaaS, academia, and financial services. I specialize in cloud/infrastructure strategy, observability, resilient operations, and pragmatic security aligned to business outcomes.

What’s different

Plain‑English leadership, not buzzwords. Right‑sized solutions, not vendor sprawl. Coaching that leaves your team stronger than before.

Tooling I use

AWS/Azure • Terraform • GitHub Actions • Docker/Podman • Prometheus/Grafana • New Relic/Splunk • Okta/Entra • CrowdStrike • NIST/PCI/SOC 2

Where I work

Remote across the U.S.; local to New England. On‑site by arrangement. Operated by Stepjon Technology Associates, LLC (NH).

Let’s have a quick conversation

No pressure, no jargon. Bring your half‑formed ideas and your deadlines. I’ll bring clarity.

Or pick a time

Prefer email? hello@stepjon.com